Frequently Asked Questions

What services are offered?

We support website hosting for faculty research labs and assist with migrating content from existing websites. After the initial set up, you’ll be provided access to edit and maintain your site’s content.


How do I request this service?

Please submit a support ticket with the following information and we will review your request.

  • Name of faculty or lab site is for
  • Site title
  • Site slug (for example: if lab is named “Test Lab” the slug might be labs.utdallas.edu/test-lab)
  • Editors on your team who need access to your site
  • Editorial content and photography
  • Theme choice

How much does it cost?

This service is provided for free for the hosting of faculty lab and research-related websites.


What themes can I choose from?

Below are the themes available for use:


What content can I put on my website?

  • Static pages
  • Blog posts
  • News posts
  • Images and photos
  • Document files under 32MB in size

We do not support web scripts (javascript, custom executable code and programs) or document files over 32MB in size (video and audio). For these files we recommended external file hosting.


Can I edit and customize the website myself?

Yes, websites are created on WordPress which is a user friendly content management system. You would be able to add and remove pages, posts, and widgets (features) on your site.

You can choose from a selection of themes which can be further customized by advanced users.


Can I access the website off-campus?

You can view your website anywhere, but in order to sign in and make changes you must be on the VPN.


Will you update my website for me?

If you are having difficulty updating your website then we can provide one-on-one training and help troubleshoot issues.


Can I delegate someone else (student, researcher, TA, etc.) to update the website?

Yes, if you can provide us with their net ID then we can add them as a site editor.


What external content can I embed on my website?

  • RSS feeds
  • Twitter
  • Facebook
  • Youtube
  • Instagram
  • Slideshare
  • Scribd
  • Vimeo
  • Soundcloud and audio files
  • Image galleries

Can you host my existing static website?

While we cannot host your static HTML pages, we can copy their content into our content management system.


What can’t I use this website for?

This service is not intended for commercialization or distribution of products. Please refer to the Office of Technology Commercialization if you have any questions.


Can students use this service?

Unfortunately, we do not support websites for student researchers. We also do not support websites for research clubs or organizations run by students or otherwise.


I have more questions!

Please contact the ORIS team if you have any further questions or concerns.